Blade
Express was established in 2001 by a dedicated team of
three members - each with several years experience in the
courier & freight industry - with a dedication to
excellence and a passion for customer service. The
priority of the company is to offer sharp and efficient
service. The company's growth can be attributed to
delivering a quality and unrivalled service backed-up by
total reliability.
The
company is 100% owned by individuals from the Previously
Disadvantaged Communities. Furthermore, the company strives to
be a preferred service provider for companies and
organisations who support and encourage Black
Economic Empowerment programs.
The
Quality of our Services
The
aim of Blade Express is to deliver a superior service by
maintaining exceptional levels of effectiveness and
efficiency. By providing a hands-on approach, the team
at Blade Express ensure that customers are always
satisfied. In essence, we are fast, efficient and reliable.
Technology
Our
company has embraced technology in all facets of our
operations. The result is an efficient and effective
system delivering superior service to our customers as a
result of our streamlined infrastructure. Our network of
agents will ensure that whatever your needs, wherever
they need to go, we will get it there in razor sharp
time.
Infrastructure
We
have a sizeable infrastructure, capable of delivering
superior service levels to our customers, whether it be
sales, despatch, admin, customer relations or any other
department, we can assist all our customers effectively
and comprehensively.
Our
Customers
Our
customers are both small and large companies from
varying industries. They trust our company implicitly to
deliver their products on-time-every-time. They
appreciate the personal, hands-on approach from the team
at Blade Express.
Our
Approach to Customer Service
We
value every customer. As such, we strive to satisfy
every need of every client. Customer Service is an
integral part of our mission. We seek to offer sharp
friendly service. We are always willing to listen to
what the client has to say and are willing to improve
our performance in every way possible.
